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Testimonials

Please see below for a list of testimonials from some of our clients.

 

Vicki Danvers, State Executive Officer NWS/ACT - Christian Schools Australia

 I would like to take this opportunity to thank you for the incredibly high standard of service you deliver to our schools as part of the Child Protection Support Service. Your input is making a significant difference in our schools and I appreciate the way in which you strive to partner with CSA to achieve common goals. 

 

Jane McLarty, Head of Middle School - Green Point Christian College, NSW

I cannot speak highly enough of the training! I cannot tell you how interesting, informative and invaluable it was. I have changed the way I document and interview at school and the way I look at situations.

Thanks again for a wonderful professional learning opportunity, and for sharing your expertise.

 

Geoff Hewitt - State Executive Officer - CEN NSW, QLD & ACT

School leaders from Christian Education National schools have recently completed Child Protection Investigator Training led by Geoff Kelly of ESPC Services. The three day course was rigorous and thorough, effectively equipping delegates for this difficult and demanding task. The training manual was very through, providing clear and comprehensive instructions and resources. The presentation style encouraged participation and learning, engaging participants effectively in the process.

 

Geoff’s thorough and professional style was greatly appreciated. His positive and warm engagement with participants encouraged them to ask questions and respond effectively when discussing the complex and demanding issues that form part of the training.

 

The material able to be accessed on the ESPC Services client support area effectively complements the training. The information available to clients and the downloadable resources are excellent, providing clear direction and resources for the investigation of allegations.

 

Garry Couper, Principal - Maitland Christian School

From time to time allegations are made in the school setting which are serious, complex and potentially damaging to the reputations of individuals and the school.  With a variety of cases stretching over a number of years, mostly involving child protection and professional misconduct issues, MCS has enlisted the expertise of Geoff Kelly and ESPC Services to provide much appreciated investigative support.  The school has always found the firm to handle matters thoroughly, efficiently and with great sensitivity and respect.  The ESPC staff are always happy to talk things through with their clients at what is usually a very difficult time for all concerned.
 

David Robertson, Director - Safe Place Services

My organisation has benefited from the very professional service provided by ESPC over a number of years across Australia and New Zealand. Geoff Kelly, the principal of ESPC, has demonstrated an ethos that includes consistent attention to detail, excellent communication, personal accessibility and outstanding respect and empathy for all parties.

Dallas O'Connor, Investigation Coordinator - Seventh-day Adventist Church in Australia & NZ

We have used ESPC for several years now and continue to do so due to their high level of professionalism and their ability to engage effectively with all parties involved in an investigation. ESPC bring a wealth of organisational experience to situations, yet they also take the time to learn and understand nuances in workplace culture and settings and they take a genuine interest in people. They consistently provide us with a clear analysis of evidence, sound advice on assessing and responding to risks, and helpful insights into managing situations. ESPC are certainly willing to ‘go the extra mile’ in terms of their advice and input both during and after an investigation has been conducted. They are clearly committed to this field of work, have a passion for making a difference and the total service provided represents exceptional value for money.

 

Graham and Michelle Hood - Founders of Mission Serenity.

Mission Serenity is an organisation dedicated to the healing of adult victims of childhood sexual abuse. In our endeavours to achieve our goals, we have had an association with Geoff Kelly and ESPC Services. We are deeply impressed with the integrity and standard of professionalism practiced by Geoff and ESPC. Their conduct in our dealings has been authentic and tactful at all times. Geoff's experience has been invaluable in our dealings and the expertise of ESPC is a great resource for the work we are planning for the future. We look forward to a long and supportive relationship together.

 

We highly recommend ESPC and Geoff Kelly.

 

Glenn Murray, Director - Professional Standards, Anglican Church Diocese of Sydney

The ESPC Services team have been providing independent investigation services for the Anglican Church Diocese of Sydney in professional standards and child protection areas for some time. Each investigation is meticulously and professionally conducted to the high levels of natural justice and integrity we require.

 

Boyd Allen, Principal - Hunter Christian School

Our school recently required the services of ESPC. In a delicate and demanding investigation, I was grateful for the professional and personable manner with which Geoff Kelly and his team conducted themselves. They were diligent and thorough while being informed and sensitive. I was also especially impressed with their awareness and understanding of our school’s distinctive culture. Their capacity to also appreciate the complexity of various stakeholders’ expectations while being uncompromising in their rigour was especially assuring and appreciated.

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